FAQs

FAQs

You can learn more from our frequently asked questions

No, we will not bother you with salesmen coming to your doorstep. You can easily book your cleaning services online using our Book Now button on our website. That will only take you less than 5 minutes.
Kindly get in touch within 48 hours of our cleaning Team leaving your property. We will make arrangements to correct the situation and ensure we put your property in order. We do stand by our Customer Guarantee Satisfaction.
It is completely up to you. We clean your home while you work or do some other things. All we require is that you ensure that our cleaning staff gain access to the property.
Yes, cleaning supplies are included. You don’t need to worry about providing anything, we only require access to the property.
We cannot guarantee same-day booking. But depending on the day, we can often meet your requirements.
Yes, we arrive at the exact time of booking, however, please allow a one-hour window due to traffic and weather conditions. In a situation where your cleaner will be late, you will be contacted to let you know the Estimated Time of Arrival (ETA).

Still have any problem for solutions?

For any inquiries relating to all cleaning services, please do not hesitate to contact us